30hop, a full-service American restaurant and bar, is hiring a District Manager to lead and drive performance across multiple locations within our growing brand. With full-service restaurants in Iowa, Nebraska, Kansas, Missouri, and more on the way, we’re looking for a leader who is passionate about delivering exceptional guest experiences, driving strong business results, and building a culture of excellence at every level.
30hop is set to surpass $35 million in revenue this year, be part of the momentum. Work directly with experienced multi-unit leaders and owners, bring forward ideas that drive company-wide impact, and play a key role in shaping the future of a rapidly growing full-service restaurant group.
We take pride in being unique yet approachable, offering locally curated craft beers, a menu designed to satisfy diverse tastes, and an atmosphere built to celebrate the good times. Food for legends. Hospitality with heart.
Lead Multi-Unit Excellence. Build Teams. Drive Growth.
Job Type: Full-time
Pay: $90,000.00 per year
Incentive Bonus Opportunity: 20% of Annual Salary
Accountabilities
- Lead operational performance across assigned restaurant locations.
- Drive consistent execution of brand standards, hospitality, food quality, and cleanliness.
- Develop General Managers and leadership teams through coaching and accountability.
- Build bench strength through succession planning and talent development.
- Improve guest satisfaction, retention, and reputation scores.
- Deliver sales growth, profitability, labor efficiency, and cost control results.
- Ensure compliance with food safety, labor regulations, and company policies.
- Support new restaurant openings, transitions, and growth initiatives.
- Foster a culture of recognition, accountability, and continuous improvement.
Essential Functions
- Directly oversee 4 to 8 full-service restaurant locations.
- Conduct regular restaurant visits across all dayparts, including evenings and weekends.
- Coach General Managers to improve leadership effectiveness and operational execution.
- Recruit, hire, and retain top-performing management talent.
- Conduct one-on-ones, performance reviews, and development planning.
- Ensure consistent service, hospitality, and operating standards.
- Monitor guest feedback, online reviews, and satisfaction metrics.
- Resolve escalated guest concerns quickly and professionally.
- Analyze P&Ls, labor reports, sales trends, and controllable expenses.
- Build action plans with restaurant leaders to close performance gaps.
- Oversee scheduling efficiency, productivity, and labor deployment.
- Ensure inventory controls, food cost discipline, and waste reduction.
- Partner with HR on employee relations and policy administration.
- Maintain ServSafe, health department, and workplace safety compliance.
- Lead operational readiness for openings, remodels, and strategic initiatives.
- Partner cross-functionally with HR, Finance, Training, and Marketing.
- Share best practices across locations to improve consistency and margins.
- Maintain clear communication with field leadership and ownership.
Expectations
- Lead with urgency, professionalism, and accountability.
- Be visible in restaurants and actively engaged in operations.
- Build strong relationships with restaurant teams and support partners.
- Use sound judgment and data to make timely decisions.
- Maintain confidentiality and professional standards.
- Create an environment where leaders feel challenged, supported, and developed.
- Represent the brand positively with employees, guests, and community partners.
- Travel approximately 60-70% between assigned restaurants, meetings, and company events.
- Maintain flexibility to work evenings, weekends, and holidays as business needs require.
Qualifications
Required Qualifications
- 5+ years of full-service restaurant leadership experience.
- Multi-unit, full-service restaurant management experience in a high-volume operation.
- Proven success leading teams, improving results, and developing leaders.
- Strong financial acumen with experience managing P&Ls, labor, and cost controls.
- Experience recruiting, coaching, and retaining management talent.
- Strong communication, organization, and prioritization skills.
- Valid driver’s license and reliable transportation.
- ServSafe Manager Certification required or ability to obtain within 30 days of employment
- Must reside in Central Iowa, Eastern Iowa or the Kansas City metro area, or be willing to relocate prior to employment.
Preferred Qualifications
- Experience supporting growing brands or opening new full-service restaurants.
- Experience with POS, scheduling, and inventory systems.
- College degree in Business, Hospitality, or related field.
What We Offer
- Highly competitive salary and bonus structure
- Medical Insurance (90% paid by the company)
- Dental and Vision plans available to employees at their option
- 401(k) plan with discretionary employer match for eligible employees
- Paid Parental Leave
- Paid Time Off
- Free Employee Assistance Program providing counseling, consultation, resources, and coaching for employees and family members
- Employee discounts and perks, including complimentary meals and drink discounts for employees and up to 7 guests across all Craft Concepts Restaurants (29+ locations in Iowa, Kansas, Missouri, and Nebraska)
- Professional development opportunities and ongoing training
Why Join Us
We are growing, investing in people, and creating real career opportunities for strong full-service restaurant operators who want to make an impact. If you are ready to lead multiple full-service restaurants, build high-performing teams, and grow with a Midwest success story, we’d love to meet you.
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*30hop is an equal employment opportunity employer.