30hop American Kitchen and Bar – Omaha, NE

Restaurant Assistant General Manager

Take your hospitality career to the next level as a Restaurant Assistant General Manager with 30hop, supporting our Omaha team in delivering exceptional service, leading a talented team, and driving operational success.

30hop is a Midwest-based, full-service American bar and kitchen with multi-million dollar locations. Established in Iowa, we’ve steadily expanded into multiple states. Each new location allows us to share our passion for hospitality and craft dining while offering our team fresh opportunities to grow, learn, and advance their careers.

What does 30hop provide to you? Be a part of something big! Gain access and experience from multi-unit leaders and owners, share your ideas that not only can improve your store, but all the stores in the network. Engage with regional managers and benefit from being part of a larger group that oversees multiple restaurant concepts, 30hop being the front runner.

What does 30hop provide to our guests? We take pride in being unique yet approachable, offering a locally curated selection of craft beers, a menu designed to satisfy diverse tastes, and an atmosphere dedicated to celebrating the good times!

Salary: $65,000-$75,000/per year (base salary + quarterly incentive bonus opportunities)

Schedule: Full-time. Weekend availability is a must.

Full-time staff BENEFITS: Available for all full-time employees who work 40 hours per week or more on average.

• Paid Time Off- 2 weeks (10 days) of PTO
• Medical Coverage Options- 30hop covers 50% of medical premiums
• Dental & Vision Coverage Options
• 401(k) plan with discretionary employer match for eligible employees

Part-time & Full-time Staff BENEFITS:

• Employee Shift Meals
• Guest Discount- 25% off for you and up to 7 guests!
• Employee Assistance Program- 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!

Accountabilities

Restaurant Assistant General Manager’s direct responsibilities

• LMA (Lead + Manage = Accountability)
• Win on Fast & Friendly Service
• L10 weekly meetings: attend and participate in weekly meetings
• Store-Level Culture
• Policy Enforcement
• Assist store General Manager and Chef in managing labor cost and COGS by assisting with weekly/monthly inventory and orders. Thus, creating a reliable platform to effectively create declining budgets and assist in midweek adjustment when necessary
• Uphold standards, including but not limited to: daily duties, internal and external restaurant cleanliness, phase work, and restaurant maintenance
• Assist with quarterly reviews of all front-of-house employees
• Assist in daily and weekly administrative tasks, including processing QuickBooks payments, completing new hire paperwork, and promptly responding to company correspondence (email, Slack, online reviews)
• Promote transparency and clarity in communication, ensuring all messages are delivered in the proper chain-of-command sequence in a clear and concise manner

Essential Functions

Restaurant Assistant General Manager’s primary duties performed on a regular basis

• Foster a culture of excellence and continuous improvement through coaching and development of staff– most notably our commitment to FAST, FRIENDLY & ATTENTIVE SERVICE!
• Oversee the building of a dynamic schedule for all front-of-house employees, managing time-off requests, cross-referencing internal & local events, and ensuring each area is adequately staffed
• Execute pre-shift rallies
• Assist GM with overseeing all front-of-house employees, including: hiring and terminations, performance and pay reviews, job responsibilities, training and continuing education, discipline and commendations
• Provide essential tools and checklists for front-of-house to effectively prepare and maintain the restaurant's appearance
• Complete daily cash and safe balance reports to ensure accuracy and security of funds
• Conducts weekly and monthly inventory checks to track and manage stock levels efficiently
• Assist in driving performance and development of front-on-house employees and management, building success and fostering growth within the team
• Demonstrate proficiency and versatility in all front-of-house operations
• Monitor and address equipment and facilities repair and cosmetic needs to ensure a safe and aesthetically pleasing environment
• Actively engage with customers by conducting 100% table touches to enhance the dining experience - Make raving fans!
• Pioneer growth avenue for increased revenue
• Other duties as assigned

Expectations

• Demonstrate reliability by adhering to 30hop Handbook policies and procedures
• Ability to work flexible hours, including evenings, weekends, and holidays with a consistent work schedule of 40-45 per week
• Know and apply company Core Values to manage, make decisions, and inspire others to do the same
• Develop and maintain open lines of communication with leadership and team members, fostering a collaborative and inclusive work environment

Qualifications

• 2+ years of experience in restaurant management, with a proven track record of success
• Excellent organizational, interpersonal, communication, and problem-solving skills
• Strong leadership skills, with the ability to coach and mentor team members with professional maturity
• Entrepreneurial mentality with experience in a sales-focused environment
• ServSafe Certified or is able to obtain it within 30 days of hire
• Capacity to stand and walk for prolonged periods of time
• Able to lift and carry up to 50lbs

*30hop is an Equal Employment Opportunity employer.