30hop in Lee’s Summit, Missouri is seeking an experienced Front of House Restaurant Manager to help lead our team. We are known for delivering exceptional hospitality in a lively, upscale casual atmosphere and are looking for leaders who thrive in fast paced, guest focused environments.

This position is ideal for someone who enjoys developing teams, leading service, and creating memorable dining experiences. Successful candidates are passionate about hospitality, committed to operational excellence, and motivated by building strong team culture.

Experience in high-volume or upscale casual restaurants is strongly preferred. We are especially interested in leaders who understand hospitality driven service and enjoy being actively involved in day-to-day operations.

Compensation: Starting at $56,000 annually and up based on experience.

Schedule: Full-time exempt management position. Availability should include evenings, weekends, and holidays based on business needs.

Benefits for Full-Time Team Members

Available to employees averaging 30 hours per week or more.

• Employee shift meals
• Paid Time Off beginning at two weeks annually, with additional PTO opportunities based on tenure
• Medical insurance with 30hop covering 50% of employee premiums
• Dental and vision insurance options
• Paid parental leave
• 401(k) plan with discretionary employer match for eligible employees

Additional Team Perks

• 25% dining discount for you and up to seven guests
• Employee Assistance Program with complimentary counseling sessions
• Dining discounts at Craft Concepts restaurants throughout Iowa, Nebraska, Kansas City, and Missouri
• Team appreciation events and employee celebrations

What You'll Do

• Oversee front of house operations and ensure a high level of guest service
• Lead pre-shift meetings and provide ongoing coaching and support
• Train and develop team members while maintaining service standards
• Assist with scheduling and daily floor management
• Monitor guest satisfaction and address concerns professionally
• Support operations in positions such as host, server, bartender, or expo when needed
• Promote food safety, sanitation, and workplace safety practices
• Communicate maintenance or facility concerns to leadership
• Contribute to additional operational initiatives and responsibilities as needed

Qualifications

• Two or more years of restaurant or hospitality leadership experience
• Must be at least 21 years of age
• Ability to obtain ServSafe certification within 30 days
• Strong communication, leadership, and organizational skills
• Availability to work evenings, weekends, and holidays
• Ability to remain active throughout shifts and lift up to 40 pounds

Key Strengths

• Leadership and team development
• Guest-first mindset
• Conflict resolution and problem solving
• Organization and time management
• Knowledge of restaurant operations and service standards

*30hop is an Equal Opportunity Employer.