Front of House Manager
951 Blairs Ferry Rd NE
Cedar Rapids, IA
30hop Restaurant & Bar in Cedar Rapids, IA is looking for a Front of House Manager to join our team.
In this role, you'll help lead front of house operations by developing team members, overseeing training and onboarding, and ensuring every Guest receives an exceptional dining experience. We're looking for someone who enjoys being on the floor, coaching others, and creating a positive, high performing team culture.
30hop is a full-service American restaurant and bar with locations across Iowa, Kansas, Missouri, and Nebraska. We're known for great food, craft beer, and a fun, welcoming atmosphere. Our teams are at the heart of what we do and help create a great experience for our Guests every day.
Compensation starts at $53,000+ annually based on experience.
Full-time Staff Benefits
- Available for all full-time employees who work 40 hours per week or more on average.
- Paid Time Off- 2 weeks (10 days) of PTO
- Medical Coverage Options- 30hop covers 50% of medical premiums
- Dental & Vision Coverage Options
- Paid Parental Leave
- 401(k) plan with discretionary employer match for eligible employees
Additional Team Perks
- Employee Shift Meals
- Guest Discount- 25% off for you and up to 7 Guests
- Employee Assistance Program- 6 free counseling sessions per issue, per year
- Craft Concepts Restaurant discounts at participating locations throughout Iowa, Omaha, Kansas City, and Missouri- 25% off for you and one Guest, Sunday–Thursday
- Employee appreciation party. We throw a party for our staff!
What You'll Do
- Lead by example while maintaining exceptional hospitality and service standards throughout the restaurant
- Coach, mentor, and develop front of house team members through ongoing training, feedback, and recognition
- Support hiring, interviewing, onboarding, and training for all front of house positions
- Lead pre-shift meetings focused on service, menu knowledge, and daily execution
- Ensure front of house team members are confident, prepared, and following company service standards
- Monitor front of house cleanliness, organization, zoning, and ensure the restaurant is ready for Guests throughout every shift
- Partner with restaurant leadership to support scheduling, labor goals, and daily operations
- Maintain front of house training materials, sidework expectations, and operational checklists
- Support inventory, supply ordering, uniform standards, and restaurant operational needs
- Build relationships with Guests, resolve concerns professionally, and create memorable dining experiences
- Maintain compliance with food safety, alcohol service, and company operating standards
- Attend weekly leadership meetings and support continuous operational improvement
What We're Looking For
- Must be at least 21 years of age
- Two or more years of restaurant leadership experience is preferred
- Experience hiring, onboarding, training, and developing front of house team members is preferred
- Strong leadership, coaching, and team development skills
- Excellent communication, organization, and problem-solving abilities
- Experience in a high-volume hospitality environment is preferred
- A positive attitude and a willingness to lead by example
- The ability to obtain ServSafe certification within 30 days of employment
- The ability to stand and walk for extended periods and lift up to 40 pounds
*30hop Restaurant & Bar is an Equal Opportunity Employer
Compensation
$53,000 - $56,000 per year