30hop is looking for an experienced hospitality professional to join our leadership team as a Front of House Lead. If you enjoy developing people, delivering exceptional service, and keeping operations running smoothly in a high-energy restaurant environment, we’d love to meet you.

This role plays a key part in the day-to-day success of the restaurant by guiding front-of-house team members, supporting service standards, and helping create outstanding experiences for every Guest.

About 30hop

30hop is a vibrant full-service restaurant featuring a chef-inspired menu, an impressive craft beer lineup, and a lively atmosphere. As part of a growing Midwest restaurant group, we’re committed to developing our people and creating opportunities for advancement.

Pay

• Starting at $20 per hour and up based on experience
• Additional compensation may be considered based on previous experience and qualifications

Schedule & Availability

• Full-time
• Nights, weekends, and some holidays are required

Benefits for Eligible Full-Time Team Members

• Complimentary shift meals
• Paid Time Off beginning at 2 weeks (10 days per year)
• Medical coverage options with employer contributions
• Dental and vision insurance plans
• 401(k) with potential employer matching

Additional Perks

• 25% off dining for you and up to seven guests
• Employee Assistance Program with access to confidential counseling resources
• Dining discounts at Craft Concepts locations across Iowa, Nebraska, Missouri, and Kansas
• Team appreciation events and celebrations
• Career growth opportunities within an expanding restaurant organization

What You’ll Be Responsible For

• Oversee and support daily front-of-house operations
• Lead pre-shift huddles and ensure teams are prepared for service
• Train, coach, and mentor servers, bartenders, hosts, and support staff
• Maintain high standards for hospitality, cleanliness, and service execution
• Provide ongoing feedback and help team members improve their skills
• Support scheduling, labor goals, and smooth daily operations
• Jump in to assist with service during busy periods when needed
• Handle Guest feedback and resolve concerns professionally
• Ensure adherence to food safety practices and company procedures
• Communicate maintenance or operational needs to the appropriate teams
• Perform additional responsibilities as needed to support the restaurant

What We’re Looking For

• At least 2 years front of house experience in restaurants, hospitality, or a related service environment
• Minimum age of 21 years old
• ServSafe certification or ability to obtain certification within the first 30 days of employment
• Strong communication, coaching, and interpersonal skills
• Ability to prioritize tasks and remain composed in a fast-paced setting
• Reliable availability during evenings, weekends, and holidays
• Ability to remain on your feet for extended periods and lift up to 40 pounds

The Ideal Candidate

The right person for this role is a hands-on leader who supports their team, leads with a positive attitude, and takes pride in creating memorable Guest experiences. They are dependable, solution-oriented, and committed to helping both the team and the restaurant succeed.

*30hop is an equal opportunity employer